Store Manager

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Introduction

The purpose of the Store Manager is to be responsible for the functions of all departments of a store and for brand building exercises relating to the store. Upholding the image and building the reputation of the store ought to be the key responsibilities of a retail store manager.

Duties & Responsibilities

KEY PERFORMANCE AREAS


  • Overseeing the functions of all departments of the store.
  • Manage shrinkage levels to within the company targeted ratio.
  • Implement policies and procedures in order to minimize stock loss.
  • Strategizing sales and marketing plans to drive revenue into the store.
  • Recruiting and training employees of the store.
  • Negotiating with suppliers and vendors for procuring supplies.
  • Allocating budgets and planning the finances of the store.
  • Evaluating sale reports and customer feedbacks. 
  • A sound knowledge of SIGMA or an understanding of a similar stock management system.
  • Strong analytical skills for generating and interpreting  management reports.
  • Attention to detail and commitment to maintaining store standards.
  • Policy-driven with a focus on adherence to company protocols and guidelines.
  • Ability to manage and motivate a team, fostering a positive work culture.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Proficiency in using retail management software and point -of- sale systems.
  • Flexibility to work weekends, holidays and shifts as required.
  • Planning new implementations and ideas to increase footfall of the store.
  • Controlling the store inventory and ensuring the maintenance of the standards of goods.
  • Studying market reports and competitor strategies.
  • Setting sales targets for the sales teams and periodically reviewing the same.
  • Understanding of working and labour policies and apply theses on an everyday basis

Desired Experience & Qualification

SKILLS/KNOWLEDGE/EXPERIENCE:

  • Degree or diploma in management favorable
  • Retail, merchandising, sales, or any relates field with 3 – 5 years’ experience in the retail industry.
  • Should possess good written as well as verbal communication skills.
  • Should have good interpersonal skills for negotiating with suppliers and vendors.
  • Should be a good team leader and possess the ability of keeping the employees motivated.
  • Managing staff- staff delegation, staff time and attendance, disciplinary and industrial relations.
  • 5 or more years’ experience in senior management position

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