Corporate Travel Agent (Flexible Schedule Required)

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Position Overview
We are seeking an experienced Corporate Travel Consultant to professionally support clients while delivering exceptional customer service in alignment with company standards. This role requires a high degree of schedule flexibility, including potential evening, overnight, and weekend shifts based on business needs.

Depending on schedule, shifts may be structured as either:

  • Five 8-hour shifts, or
  • Four 10-hour shifts

All schedules will include two or three consecutive days off.

Responsibilities

  • Coordinate and manage domestic and international travel arrangements (air, car, rail, hotel, and ground transportation), overseeing all aspects from booking and ticketing to changes and exchanges.
  • Interpret and apply airline contracts, private fares, and alliance programs
  • Stay current on industry updates, including airline policies and partnerships
  • Handle high-volume inbound calls while assisting customers with reservations and travel-related support
  • Maintain high standards of customer service, accuracy, and productivity in alignment with company procedures

Required Skills & Qualifications

  • Minimum of 5 years recent experience as a corporate travel consultant
  • Strong knowledge of domestic and international geography
  • Recent experience with Sabre GDS (required)
  • Ability to manage multiple accounts and tasks simultaneously
  • Strong verbal and written communication skills
  • Excellent customer service with a positive, solution-oriented attitude
  • Strong organizational and time management skills; ability to thrive in a fast-paced environment
  • Proactive problem-solving abilities
  • Adaptability and ability to quickly learn new processes
  • Ability to work independently with sound judgment and discretion
  • Proficiency in Microsoft Office (preferred)

Work Schedule Requirements

  • Must be available to work a flexible schedule, which may include:
  • Evenings, weekends, and overnight shifts
  • Schedule will be assigned based on operational needs

Additional Details

  • Work Location: Fully remote (3 ½ weeks of onsite training required)
  • Job Type: Full-time

Benefits

  • 401(k)
  • Health, dental, and vision insurance
  • Health savings account (HSA)
  • Flexible spending account (FSA)
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Referral program
  • Work from home

Education & Experience

  • High school diploma or equivalent
  • Corporate Travel Agent experience: 5 years (required)
  • Sabre experience: 1 year (required)

Application Question(s):

  • Do you have at least 5 years of current travel agent experience?
  • Do you have at least 1 year of current SABRE, GDS experience?

Pay: $28.00 - $32.00 per hour

Work Location: Remote

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