Claims Assistant - Workers Compensation (Remote)

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<p>By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.</p><p></p><p>Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies</p><p>Certified as a Great Place to Work®</p><p><span style="font-size:14px">Fortune Best Workplaces in Financial Services & Insurance</span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Claims Assistant - Workers Compensation (Remote)<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? </p><ul><li>Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. </li><li>Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.</li><li>Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. </li><li>Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. </li><li>Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. </li><li>Enjoy flexibility and autonomy in your daily work, your location, and your career path. </li><li>Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs. </li></ul><p></p><p><b>ARE YOU AN IDEAL CANDIDATE?  </b>To provide support to the claims staff and to perform other office tasks depending on the client program.</p><p></p><p><b>PRIMARY PURPOSE OF THE ROLE: </b>We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.</p><p></p><p><b>ESSENTIAL RESPONSIBLITIES MAY INCLUDE</b></p><ul><li>Inputs and reviews notes/diaries in claims management system as instructed.</li><li>Processes payments.</li><li>Processes mail; handles filing, faxing and photocopying.</li><li>Reviews, prepares, creates, and/or sends letters, reports, and forms.</li><li>Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.</li><li>Other activities/projects as assigned including the preparation and distribution of computer reports.</li><li>Performs other duties as assigned.</li><li>Supports the organization's quality program(s).</li></ul><p></p><p><b>QUALIFICATIONS </b></p><p>Education and Licensing</p><p>High school diploma or GED required.</p><p></p><p>Experience<br>Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.</p><p></p><p><b>TAKING CARE OF YOU </b></p><p>Flexible work schedule. </p><p>Referral incentive program. </p><p>Opportunity to work in an agile environment.</p><p>Career development and promotional growth opportunities. </p><p>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.</p><p style="text-align:inherit"></p><h2><span>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. </span></h2>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...