Live Online Proctor - Part-Time

Other Jobs To Apply

About the position

The Live Online Proctor is responsible for proctoring trainees via virtual labs. The company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry.

Responsibilities

  • Checks in trainees and verifies identification prior to testing
  • Monitors trainees throughout training event
  • Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
  • Explains the course and/or exam processes
  • Assists trainees with technical assistance related to course navigation, login process, or equipment setup
  • Understands testing procedures for each exam and adheres to company quality and security measures
  • Reports suspected irregularities or trainee behavior to management immediately
  • Responsible for maintaining professional and respectful demeanor
  • Assists with covering for lunches and breaks
  • Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
  • Performs other duties as assigned

Requirements

  • High School Diploma or general education degree (G.E.D.)
  • Knowledge and understanding of HASC organization, goals and objectives, and policies and procedures
  • Ability to use Windows Microsoft Office programs and Internet Browsers
  • Ability to work a flexible schedule to include evening and weekend assignments or at different locations if the company need arises

Nice-to-haves

  • Excellent customer service skills
  • Strong communication skills - written and oral
  • Must enjoy working with the public and have a strong initiative to work independently
  • Must be able to work in a quiet environment and learn detailed procedures
  • Proven ability to work under pressure and make effective decisions
  • Cross-train and assist other departments as necessary
  • Louisiana areas: Proficiency in all CSR areas Ex. Proctoring, Check-in.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...