Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking to for a In Room Dining team memberto join the team with an immediate start

Welcome to InterContinental London Park Lane

Located at one of the capital\'s most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

At InterContinental London Park Lane, we believe luxury is defined by attention to detail, intuitive service, and exceptional experiences. As an In-Room Dining team member, you\'ll be at the heart of our guest experience—delivering beautifully presented meals and drinks directly to rooms with warmth, professionalism, and impeccable timing, bringing a 5-star service to the guest’s door.

This is more than room service. It’s about creating a private dining experience in the comfort of the guest’s own space.

Your Day-to-Day

• Deliver food and beverage orders to guest rooms with precision and care
• Present trays and trolleys to 5-star standards, ensuring every detail is perfect
• Handle guest requests with discretion, efficiency, and genuine hospitality
• Maintain cleanliness and organisation of pantries, trolleys, and service areas
• Communicate effectively with the kitchen and other departments to ensure seamless service
• Support minibar replenishment and other in-room F&B tasks as needed

What We’re Looking For

• Previous experience in a luxury hotel, restaurant, or in-room dining role preferred
• A professional, friendly manner and a passion for exceptional service
• Strong attention to detail and high personal presentation standards
• Excellent communication and a can-do attitude
• Flexibility to work shifts, including evenings, weekends, and bank holidays
• A team player who thrives in a fast-paced, guest-focused environment

We are committed to offer and provide our In Room Dining team members with a competitive salary and a large range of benefits. £13.85ph(£28,080 full time salary)plus service charge, paid overtime and great IHG perks including:

• Free meals on duty.
• Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
• 50% discount in our F&B outlets
• Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!
• On top of these great benefits, we also provide:
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Company sick pay and life insurance for every employee
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual\'s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today.